TCSEPP Coordinator – Social Work Research & Public Service (East Tennessee) at University of Tennessee

TCSEPP Coordinator- Social Work Research & Public Service (East Tennessee) – 240000023Y

Description

TCSEPP Coordinator II – Social Work Office of Research & Public Service (SWORPS)

Regular Full-time

Exempt position

Multiple Positions Available

Market range: 7 – 50K

Coordinator

The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)’s lives.

This position location is the 9th Judicial District covering Roane, Morgan, Loudon & Meigs Counties. May require travel to additional counties within TN to provide coverage as needed

Qualifications

The TCSEPP Coordinator responsibilities will include, but are not limited to:

• Determine participant eligibility and properly assess participants’ barriers and make appropriate referrals for identified barriers
• Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement
• Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, Apricot, Excel spreadsheet, etc.
• Monitor participants’ child support eligibility & payments; program involvement & compliance, and employment
• Maintain balances of petty cash account, procurement card, and any other assigned financial information
• Develop and maintain partnerships with local agencies to assist participants with barriers to employment
• Attend community interagency meetings to learn about and share available resources and information
• Participate in partner meetings
• Provide consultation to evaluators regarding program progress
• Provide regular updates to Child Support staff and attorneys on participant progress
• Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants
• Participate in job/resource fairs
• Help to develop and maintain outreach materials, i.e. brochures

Position Requirements:

• Bachelor’s Degree in a related field
• 2 years of customer/client service experience.
• In lieu of a Bachelor’s degree, candidates with 3 additional years of experience will be considered.

Preferred Experience

• Experience working with non-custodial parents and/or Employment programs
• Experience collaborating with community groups and/or social service organizations.
• Demonstrated experience working with Tennessee Child Support Enforcement System (TCSES) and Apricot databases

Competencies/Qualifications:

Case management skills:

• Ability to assess participant needs
• Ability to develop positive & trusting relationships with participants and offer emotional support
• Ability to positively interact with partners including child support, court, attorneys, etc.
• Ability to promote the program to potential participants, partners, and employers
• Ability to advocate for participants
• Ability to work independently and within a team setting
• Ability to travel to multiple counties to serve participants
• Ability to be flexible with respect to changing needs of the project

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately and will continue until the position is filled.

Job

Other Professional

Primary Location

US-Tennessee-Kingston

Other Locations

US-Tennessee-Wartburg, US-Tennessee-Loudon

Organization

Tn Child Supp Employ & Parenting Program

Schedule

Full-time

Campus/Institute Knoxville

Job Posting

Oct 3, 2024, 7:25:39 PM